Kärcher Home & Garden Online Help

Kärcher North America Online Help

Welcome to the official online help resource for Kärcher Home & Garden products sold in the US and Canada. Below are several channels of support including how to buy spare parts, locate a service center in your area, download owner’s manuals or contact our customer care team online. You also can find answers to many common issues by typing your question below or clicking the Knowledgebase link. We greatly appreciate your business and look forward to helping you make the most of your Kärcher product!

Knowledgebase: Getting Started
What should I do if parts are missing from my new pressure washer?
 
All Kärcher electric pressure washer packages are weighed at the factory before being released for shipment. Our scales are so sensitive that even a missing owner's manual will be detected!

While we are confident that our pressure washers ship with all of the appropriate contents, we regrettably can not prevent items being removed in a retail store. This is a rare occurrence, but if you find that parts are missing from your brand new Kärcher pressure washer, please call 1-800-537-4129 and select option 3. You will be required to fax or email a copy of your sales receipt. All missing parts claims must be filed within 30 days of the date of your store receipt.

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