Kärcher Home & Garden Online Help

Kärcher North America Online Help

Welcome to the official online help resource for Kärcher Home & Garden products sold in the US and Canada. Below are several channels of support including how to buy spare parts, locate a service center in your area, download owner’s manuals or contact our customer care team online. You also can find answers to many common issues by typing your question below or clicking the Knowledgebase link. We greatly appreciate your business and look forward to helping you make the most of your Kärcher product!

Why has the motor on my electric power washer suddenly stopped?
 
> Check to see if the electric cord has become unplugged.
> Check to see if the GFCI has been tripped.
> Check the main fuse box to see if the breaker has been tripped. Replug all cords and flip the breakers.

For instructions on how to reset the GFCI, go here:
http://www.karcher-usa.com/helpdocs/gfci_test.php

NOTE: to reset the GFCI, plug the GFCI into a "working" outlet and press the "Reset" button. The GFCI MUST be plugged into a working outlet for you to reset the switch. If the GFCI is not plugged into a working outlet it will not reset.

If the motor has stopped entirely making noise, it could be a faulty power cord.

If the motor has stopped but is making a humming sound, it is usually a faulty capacitor. In either case, these parts would have to be tested to be certain.

However, in either case, because these parts are electric in nature, then the repair is of a type which Kärcher never recommends of end users for safety reasons. Please understand that your safety is of the utmost priority to us.

Comments (0)

© 2017 Kärcher North America Home & Garden, All Rights Reserved

Help Desk Software by Kayako Resolve