Kärcher Home & Garden Online Help

Kärcher North America Online Help

Welcome to the official online help resource for Kärcher Home & Garden products sold in the US and Canada. Below are several channels of support including how to buy spare parts, locate a service center in your area, download owner’s manuals or contact our customer care team online. You also can find answers to many common issues by typing your question below or clicking the Knowledgebase link. We greatly appreciate your business and look forward to helping you make the most of your Kärcher product!

How can I obtain a parts list for my pressure washer?
 
Repairs made by the end user or any service center not authorized by Karcher will void the warranty.

There are a few different places you can find parts breakdowns. If you can't find it at one source, try a different one. If you can't find it at all, please submit a help ticket.

Places to start:
http://www.ordertree.com (you can also order parts on this site)
http://www.karcher.com/int/Service/Spare_Parts.htm (information site only)

We also recommend the following third-party companies:
http://www.buykarcher.com
http://www.rjbowers.com/machine_list.php
http://www.pressureparts.com/OwnersManualsK1.aspx
http://www.ultimatewasher.com/karcher-breakdown-diagrams.htm#karcherdiagrams

Genuine Karcher parts are are sold exclusively through authorized dealers, including all of those listed above. We also recommend contacting them for advice for any repair.

Kärcher does not recommend repairing internal parts of a pressure washer as it can lead to injury and cause severe damage to the machine. Also, it voids the warranty on all our machines.

Electric machines under warranty may be exchanged through our Rapid Exchange Program by calling 1 800 537 4129. For more information about the program go here:
http://www.karcherresidential.com/us/Service/rapid_exchange.htm

For gasoline pressure washers, we recommend that you contact an authorized dealer or service center for repairs. Any internal repairs not performed by an authorized dealer voids all warranties. This is for your safety!
Please go to: http://www.karcher-service.com to locate a service center near you.


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